PRIVACY POLICY
Effective Date: 15 April 2026
1. INTRODUCTION
At Hollywood Performance Coach (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, applications, social media platforms, and any other touchpoints associated with our business.
This policy applies to all data collected through our website, coaching services, digital platforms, email communications, and any other interactions you may have with us. By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of our services.
We may update this Privacy Policy periodically, and any changes will be posted on this page. We encourage you to review it regularly to stay informed.
2. WHY WE COLLECT PERSONAL INFORMATION
We collect personal information to enhance the way we operate, improve our services, and deliver a personalized experience to our users. The information allows us to communicate effectively, provide relevant content, process transactions, and offer support when needed.
Our goal is to create a seamless and valuable experience for every client, while maintaining the highest level of privacy and trust. We do not sell, rent, or trade your personal information to third parties under any circumstances.
3. THE PERSONAL INFORMATION WE COLLECT
We collect personal information in several ways when you interact with our services, including when you register for programs, make a purchase, subscribe to our emails, complete forms, or communicate with us.
The information we may collect includes your name, email address, phone number, billing details, and any additional information you voluntarily provide. In some cases, we may also collect demographic details or preferences to enhance your experience and provide more relevant services.
This information enables us to deliver our services efficiently and tailor our communication to your needs.
4. INFORMATION WE COLLECT AUTOMATICALLY
When you visit our website, certain information is collected automatically through your browser and device. This may include your IP address, browser type, device information, pages visited, time spent on the site, and referral sources.
This data helps us understand how users interact with our platform, allowing us to improve performance, optimize user experience, and refine our marketing strategies.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and personalize your interactions.
These technologies allow us to provide a smoother, more customized experience. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of the website.
6. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to operate, improve, and grow our services. This includes processing transactions, delivering coaching services, providing customer support, and communicating with you regarding your account or inquiries.
Additionally, we may use your information to personalize your experience, send newsletters, share updates, and present relevant offers or opportunities. Our aim is to ensure that all communication adds value and enhances your journey with us.
We may also analyze data to better understand user behavior and improve our services, ensuring continuous innovation and improvement.
7. HOW WE SHARE YOUR INFORMATION
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing platforms, and analytics providers. These partners are only given access to the information necessary to perform their functions and are required to protect your data.
We may also disclose your information if required by law, legal process, or to protect our rights, enforce our terms, or ensure the safety of our users.
However, we do not sell or distribute your personal information to third parties for marketing purposes.
8. DATA STORAGE AND PAYMENT PROCESSING
Your data may be stored on secure servers provided by trusted platforms used to deliver our services. These may include platforms for hosting content, managing customer relationships, and processing payments.
If you make a purchase, your payment information is processed securely through third-party payment gateways that comply with industry standards such as PCI-DSS. We do not store your full credit card details on our systems.
These systems are designed to ensure the highest level of security and confidentiality during transactions.
9. THIRD-PARTY SERVICES
We may use third-party tools and services to support our operations, including analytics tools, payment gateways, and marketing platforms. These providers have their own privacy policies governing how they handle your data.
When you interact with third-party services, your information may be subject to their policies and the laws of their respective jurisdictions. We recommend reviewing their privacy policies to understand how your data is managed.
10. DATA SECURITY
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes physical, electronic, and managerial safeguards.
While we take all reasonable precautions to secure your data, no method of transmission over the internet is completely secure. We encourage you to take steps to protect your personal information, such as keeping your login credentials confidential.
11. YOUR RIGHTS AND CONTROL OVER YOUR DATA
You have the right to access, update, correct, or request deletion of your personal information. You may also object to certain types of data processing or withdraw consent where applicable.
To exercise your rights, you may contact us directly. We will take reasonable steps to verify your identity before processing your request and will respond within a reasonable timeframe.
Please note that certain data may need to be retained for legal or operational purposes.
12. DISCLOSURE AND LEGAL REQUIREMENTS
We may disclose your personal information if required to do so by law, regulation, or legal process. This includes responding to lawful requests from authorities or protecting our rights, property, or safety.
In the event of a business transfer, merger, or acquisition, your information may be transferred as part of that transaction, ensuring continuity of service.
13. MINORS
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.
14. USER RESPONSIBILITIES
If your access to our services involves login credentials, you are responsible for maintaining the confidentiality of your username and password. You should not share this information with others and should take appropriate measures to secure your account.
You also agree not to misuse any personal information obtained through our platform, including sending unsolicited communications or violating the privacy of other users.
15. EMAIL COMMUNICATIONS AND OPT-OUT
We may use email communications, including automated systems, to send updates, newsletters, and relevant offers. All communications will include an option to unsubscribe or opt out at any time.
If you choose to unsubscribe, you will no longer receive promotional communications, although we may still send essential service-related messages.
16. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
Your continued use of our services after any updates constitutes your acceptance of the revised policy.
17. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Hollywood Performance Coach
contact us here
FINAL TRUST STATEMENT
We are committed to protecting your privacy and handling your data with transparency, integrity, and security at every step.
2x LA Music Award Winner
Charting Recording Artist
10+ Years Coaching in LA
Sydney & Los Angeles Based
